“I have used other platforms at past brands, and RepSpark runs much smoother. Simplicity is key.”– Cotter Tillemans, Roark Sales Manager
Challenge Roark was facing prior to RepSpark
“We were looking for a solid platform that could relieve some tasks from internal employees while growing the business.”
Very seasonal business with tight inventory that required accuracy during order entry process to ensure product was available to ship.
Needed to accommodate for core carry-over products that move season to season while being able to also feature new fashion product.
How RepSpark created efficiencies that drove sales for Roark
“Reps are now fully functional with our platform structured to our needs.”
Improved reporting that allows reps to easily track packages, view historical reports for accounts when coming in for their at-once reorders, better monitor and keep tabs on POP and credit status of each customer, and sales performance reporting such as shipped to plan and variance by actual day.
Simplified the sales order entry process to allow reps to place orders against real time inventory.
Reduced Customer Service time spent on facilitating pre-book fulfillment, instead allowing sales reps to manage the process end to end using RepSpark.
Reps are able to view products in catalogs that contain both fashion forward and core/carry-over products with the proper inventory.