Enterprise Project Manager, Professional Services

REMOTE   FULL TIME  

Send a note to careers@repspark.com with your resume and a few sentences about a time you led a complex project from chaos to clarity—and what the outcome meant for the business.

About this position

Company Overview

RepSpark is a rapidly growing Software-as-a-Service (SaaS) platform transforming wholesale e-commerce. Trusted by leading apparel, footwear, lifestyle, tactical, and sporting brands, we help teams streamline operations and deliver a faster, more confident wholesale buying experience for retailers and sales reps. Our platform powers everything from product discovery to ordering to inventory visibility—giving brands the tools they need to scale smarter.

Position Overview

We’re looking for an Enterprise Project Manager to lead complex, multi-system onboarding and integration projects for our largest, most strategic customers. This role owns enterprise implementations end-to-end, from discovery to solution design, configuration, testing, and production cutover. They will serve as the primary technical and project lead throughout.

This person will also play a critical role in shaping our enterprise PM motion, including building templates, communication frameworks, delivery standards, and repeatable processes that help RepSpark scale its enterprise practice confidently and consistently.

If you thrive in complexity, love connecting business needs to technical solutions, and want to help define how enterprise delivery works at RepSpark, this role is for you. 

 

What You'll Do
Lead Enterprise Onboarding & Integrations

  • Own implementation delivery from project kickoff through production cutover for enterprise customers
  • Manage timelines, dependencies, risks, and communication across customer teams and internal functions (Engineering, Product, Leadership, Account Management, etc.)
  • Serve as the primary technical point of contact for enterprise implementations.
Run Enterprise-Grade Discovery and Solution Design

  • Translate complex business and technical requirements into implementation plans, configuration specs, data mappings, and integration architecture
  • Partner with client technical resources to validate feasibility across ERPs and adjacent systems, ensuring alignment on timelines and scope

Drive Configuration, Testing, & Deployment

  • Guide customers through UAT, data validation, and integration testing
  • Surface and resolve technical issues quickly in partnership with Engineering and Product
  • Lead production cutovers with structure, clarity, and confidence 

Act as a Technical Partner & Escalation Point

  • Work closely with Account Managers and Technical Account Managers on high-stakes accounts to mitigate risk and support adoption
  • Step into escalations with calm, clarity, and technical depth
  • Provide proactive best practices throughout the implementation lifecycle.

Own Project Documentation & SOW Creation

  • Create SOWs for integrations, customizations, and data-related work
  • Maintain accurate project plans, configuration notes, and customer-facing documentation 

Shape and Scale RepSpark’s Enterprise PM Motion

  • Build and maintain templates, delivery frameworks, communication plans, and PM artifacts used across enterprise projects 
  • Improve consistency and quality across implementations by establishing repeated standards and processes 
  • Capture lessons learned, reusable components, and integration patterns that strengthen our implementation practice

Strengthen Internal Knowledge & Feedback Loops

  • Contribute technical documentation to RepSpark’s internal knowledge base 
  • Provide clear, actionable feedback internally on enterprise needs and system gaps

You'll thrive here if you

  • Enjoy turning complexity into clarity.
  • Lead with structure but stay flexible when conditions change.
  • Communicate clearly across technical and non-technical teams.
  • Like solving problems at the intersection of business and engineering.
  • Stay calm under pressure and always look for the next improvement..

Requirements
Must-Haves

  • 3+ years leading technical SaaS implementations for enterprise or mid-market clients.
  • Experience with ERP integrations, APIs, and structured data formats (CSV, JSON, Excel).
  • Strong project management instincts—you know when to escalate and how to unblock.
  • Hands-on comfort with tools like Postman, SQL editors, DBeaver, or Metabase.
  • Ability to create project docs, implementation plans, and technical diagrams.

Nice to Haves

  • Background in ecommerce, B2B SaaS, or wholesale operations.
  • PMP, Agile, or Scrum certifications.
  • Experience working with apparel, footwear, or consumer product brands.

How We Work Today

We’re a small, tight-knit team that values clarity, ownership, and moving quickly. We keep processes simple, document what matters, and communicate openly so nothing falls through the cracks. Support isn’t a silo—you’ll work directly with Engineering, Product, Account Managers, and Leadership to get customers what they need. Everyone is accessible, collaboration is the norm, and we help each other move work forward.

Benefits

  • Competitive salary and bonus opportunities
  • Health, dental, and vision insurance
  • Collaborative, high-energy work environment with a mission-driven team

Logistics

Location: Remote 

Apply: Send a note to careers@repspark.com with your resume and a few sentences about a time you led a complex project from chaos to clarity—and what the outcome meant for the business.