Top Questions from Green Grass Shops at PGA Show

A Packed Show Floor in Orlando and Real Conversations That Matter

This year’s PGA Show delivered exactly what green grass retail thrives on energy, momentum, and meaningful face to face conversations. From the moment the doors opened, the floor stayed active with shop owners, buyers, head pros, and retail managers looking for better ways to run their businesses and strengthen relationships with the brands they trust.

At our RepSpark booth, the conversations were practical and candid. Retailers were not browsing. They were asking specific questions about ordering, access, training, account management, and how to simplify buying across multiple brands and locations. The consistent theme was efficiency without losing the human connection that defines green grass retail.

That is precisely where RepSpark plays its role.

Bringing Brands and Green Grass Shops Together on One Platform

RepSpark exists to remove friction between brands and retailers while preserving the personal relationships that matter most. On one platform, retailers can discover brands, request access, work directly with sales reps, place orders, and manage buying across seasons and assortments. Brands gain clarity, consistency, and a better buying experience for their retail partners.

At the show, many retailers saw firsthand how RepSpark centralizes what is often fragmented email threads, PDFs, spreadsheets, and disconnected portals into a single system designed specifically for wholesale in golf.

Live demos in the booth showed how quickly buyers can move from discovery to ordering, how microsites support member specific and logo driven programs, and how multi brand buying can be managed without added complexity.

Answering the Questions Retailers Asked Most Often

Below are the most common questions we heard from shop owners and buyers, along with clear next steps.

How do I sign up as a retailer on RepSpark?

Retailers can request a new, free RepSpark account directly through our website. Once approved, you can create user accounts for your shop, manage access, and begin requesting connections to brands. If you are taking over buying from a previous user or inheriting an existing account, our support team can assist with merging accounts and preserving brand connections.

How do I get access to brands and place orders?

After logging in, you can search for brands and request access directly within RepSpark. Some brands require approval or a customer code before ordering. If you are waiting on access or have requested access previously, our team can help facilitate the connection and ensure nothing gets stalled.

Once access is granted, ordering happens directly through each brand’s RepSpark experience, with current assortments, pricing, and order terms visible in one place.

What are customer codes and how do I get one?

Customer codes are brand specific identifiers used for ordering and account setup. If a brand requires a code and you do not have one, you can request it through the brand connection process or work with your brand’s sales rep. 

I am taking over buying from another user. What happens to their brands?

If you are assuming buying responsibility from a previous buyer, RepSpark can help transition the account. This includes identifying which brands the previous buyer was connected with and ensuring those connections are available to you. No need to start from scratch.

We have multiple stores or multiple users. Can RepSpark support that?

Yes. RepSpark supports multi location retailers and multiple users under the same organization. Account management tools allow you to control access, consolidate buying, and manage brand relationships across stores.

Some brand sites are easier to use than others. Why?

Each brand controls its own experience within RepSpark. While the platform provides a consistent foundation, brands may differ in how they structure assortments, imagery, and ordering workflows. Feedback from retailers helps guide best practices, and many brands continue to optimize their experiences based on buyer input.

Can RepSpark integrate with our existing tools?

Retailers asked frequently about POS systems, ecommerce platforms like Shopify, and tools such as Golf Genius. While RepSpark is focused on wholesale ordering and brand relationships, we continue to explore integrations and data workflows that help retailers spot trends, streamline operations, and reduce manual work.

What support and training are available?

Retailer training was a frequent topic, especially for new users and those looking to get more value from the platform. RepSpark offers onboarding, live support, and ongoing assistance for account setup, ordering, microsites, and troubleshooting. If you are unable to log in, need access on new machines, or are using an outdated application, our support team can resolve issues quickly.

How do microsites help my shop?

Microsites allow retailers to offer curated brand experiences for members, events, or logo programs without building or managing custom ecommerce infrastructure. Ask your top brands for one before your next event, whether it’s a member-member tournament, holiday gathering, and more.

Several retailers shared that while microsites are powerful, adoption can be challenging. Our team works closely with shops to improve setup, promotion, and member engagement so microsites drive real value.

PGA Show Takeaways

The show reinforced what we see every day. Green grass retail is evolving, but relationships still drive everything. Retailers want faster access, clearer ordering, better tools, and responsive brands. Brands want engaged retail partners and a buying experience that reflects their product and positioning.

RepSpark sits at the intersection of those needs, connecting brands and green grass shops on a platform built for how wholesale actually works.

If you stopped by the booth, we appreciate the time and the honesty. If you did not, we look forward to connecting and continuing the conversation.