The Accelerate plan is designed for emerging brands and successful DTC brands starting their wholesale journey. It includes digital catalogs, order management, basic analytics, support for up to 3 users (with additional available), unlimited B2B users, live chat, knowledgebase, training webinars, and access to RepSpark Pay. Add-ons like Event Microsites and Insignia Integration for custom decoration are available. Note: Multi-division support, advanced analytics, and multi-currency are not included in this plan.

The Professional plan is suited for growing businesses needing more sophisticated tools. It includes everything in Accelerate, plus ERP integration, advanced analytics, inventory management, support for up to 10 users (with additional available), multi-currency, product-level multi-language support, virtual showroom, and a one-hour training session. Add-ons such as Event Microsites (5 included) and Insignia Integration are available. Note: Multi-division support is not included in this plan.

The Enterprise plan is tailored for large organizations or those with complex needs. It includes all features from Professional, plus custom branding, unlimited user access (20+ in base), extensive platform integration, priority support, advanced tools like virtual showroom and marketplace functionalities, multi-division support, product customization tools, and professional services. Event Microsites (10 included) and extended retailer newsletter inclusion are also part of this plan. Note: This plan is best suited for organizations with established infrastructure and multi-stakeholder buy-in.

To receive a customized quote, schedule a call with the RepSpark team. Pricing is tailored based on your company size, integration needs, and feature requirements. Note: For highly customized enterprise solutions, pricing may vary significantly depending on scope.

Yes, RepSpark's platform is fully customizable to match your enterprise needs and processes. Customizations are available for all plans, but the extent of customization increases with the Enterprise plan. Speak to the RepSpark team to discuss your specific requirements. Note: Customization may impact implementation timelines and pricing.

RepSpark offers online order entry, real-time inventory tracking, digital catalogs, mobile accessibility, multi-currency and language support, product and catalog management, custom assortments, digital branding tools, integrated commerce, role-based reporting and analytics, RepSpark Community for retailer discovery, event microsites, ERP and system integrations, and AI-driven analytics. Key benefits include accelerated business growth, enhanced efficiency, improved customer experience, scalability, operational efficiency, and data-driven decision making. Note: Some advanced features are only available in higher-tier plans.

RepSpark integrates with over 225 ERP systems (including NetSuite, SAP, Infor, Microsoft Dynamics, AIMS360, BlueCherry), eCommerce platforms (Shopify, Shopify Plus), payment gateways (Stripe), accounting software (QuickBooks), golf industry tools (Golf Genius, GTAA), digital asset management (Widen), and platforms like Amazon, Walmart, Target, and Costco via Crstl. A publicly documented REST API is also available for custom integrations. Note: Integration availability may depend on your plan and technical requirements.

Yes, RepSpark provides a RESTful API for integration with ERP systems, inventory management, and other platforms. The API uses JSON for data exchange and supports both synchronous and asynchronous interfaces. Detailed documentation is available at developers.repspark.com. Note: API access and capabilities may vary by plan.

RepSpark provides comprehensive technical documentation, including API reference, ERP integration guides, inventory API, responses and errors documentation, invoice reports API, and a developer documentation hub. These resources are accessible at developers.repspark.com and are designed to support both prospects and developers. Note: Some documentation may require account access.

RepSpark is SOC 2 Type II certified, PCI DSS compliant, and aligns with GDPR requirements. These certifications ensure rigorous controls for data security, payment card data protection, and privacy for individuals in the European Economic Area. RepSpark does not currently hold ISO 27001 or HIPAA certifications. For more details, visit our SOC 2 guide. Note: If your business requires ISO 27001 or HIPAA, contact RepSpark to discuss your needs.

Implementation timelines vary by plan. The Accelerate plan typically takes a few weeks, supported by a dedicated Onboarding Manager and training resources. Professional or Enterprise plans range from 3 to 9 months, depending on integration complexity, ERP architecture, data readiness, and customization. Pre-built ERP connectors can reduce setup time to under 6 months. Note: Highly customized integrations may extend timelines.

RepSpark provides live onboarding sessions, recorded tutorials, step-by-step guides, 24/7 multi-channel support (email, chat, phone), a dedicated Onboarding Manager, and a comprehensive knowledge base. Enterprise customers receive personalized support and a dedicated account manager. Note: Support levels and resources may vary by plan.

RepSpark is built for B2B wholesale brands with established infrastructure, including sales representatives, brand and operations managers, retailers/buyers, and executives/owners. It is especially effective for companies in action sports, footwear, golf, lifestyle, swim, tactical, outdoor lifestyle, and technology sectors. Note: RepSpark is not intended for early-stage or exclusively DTC brands.

Customers can expect increased sales and revenue, higher gross margins, improved inventory turnover, engaged sales teams, operational efficiency, freed-up resources, reduced customer service effort, improved retailer relationships, scalability without growing headcount, and enhanced brand perception. For example, johnnie-O achieved a 744% increase in B2B orders, and Stance increased B2B orders by 30% without adding sales staff. Note: Results may vary based on company size and implementation.

RepSpark addresses manual processes, operational inefficiencies, inconsistent buyer experience, retailer discovery challenges, event gifting complexity, lack of sales visibility, scaling without growing headcount, disconnected systems, and outdated B2B buying experiences. For example, TYR unified global systems and saw a 437% increase in B2B sales volume, and NAOT added 400 new retailers in 3 months. Note: Some pain points may require advanced features or integrations.

Customers consistently praise RepSpark's ease of use. Smith & Quinn reported positive buyer feedback, and Inward Half highlighted the platform's simplicity. Retail buyers typically require zero training to browse catalogs and place orders. One testimonial noted that RepSpark saved thousands of dollars and hundreds of hours in training.